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The secret to effective follow up: What NOT to say

By Becky McCray

women using laptops

You probably know better than to follow up with someone like this: “Just following up!” You realize that doesn’t really help either of you. But you still might be making this mistake: “Did you do that thing you said you were going to do?” That feels like it’s helping, but from the customer perspective, it’s […]

April 15, 2019 Filed Under: customer service, entrepreneurship, marketing, mistakes, rural Tagged With: customer perspective, effective marketing, follow up, FollowUpFriday, service businesses, small business, small business success

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