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Break out of your search tab

By Becky McCray

How often do you break out of your search tab?

I have a search tab open watching “publishing” and another watching “books.”
The books tab is full of book readers – 1000s of them…
The “publishing” tab is full of reports of the death of books and publishing and how no one reads books anymore.
Maybe more of us in the “publishing” tab should be listening to and talking with those in the “books” tab.
Chris Webb, Associate Publisher at Wiley and Sons, via Twitter

What are you doing to break out of your “search tab”? How do you get away from others in your industry so you can listen and talk with your customers?

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About Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.
  • Zoom Towns: attracting and supporting remote workers in rural small towns - December 10, 2020
  • In an economic crisis, spend your brainpower before your dollars - November 25, 2020
  • Video: How to fill empty car dealership buildings for the holidays - November 6, 2020
  • How has 2020 changed the challenges rural small towns face? Tell us here - October 20, 2020
  • The Idea Friendly Method to surviving a business crisis - October 6, 2020
  • Join me for the Rural Renewal Symposium online Oct 13 - September 26, 2020
  • Cheap placemaking idea: instant murals - September 11, 2020
  • Refilling the rural business pipeline - July 7, 2020
  • Huge vacant buildings: grants to renovate? - June 9, 2020
  • Economic self defense for small towns  - June 7, 2020

November 25, 2008 Filed Under: customer service, mistakes

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Comments

  1. Chris Webb says

    November 25, 2008 at 9:23 pm

    Thanks for the hat tip. I actually have several search tabs open most of the day, all refreshing in real time.

    I watch for mentions of our company, our brands, our products.

    I watch for mentions of the publishing industry, of readers, of books…

    I actually started working with Twitter this way to avoid the API limitations of otherwise excellent tools like TweekDeck.

    Thanks again.

    Chris

  2. Becky McCray says

    November 25, 2008 at 9:27 pm

    Thanks, Chris. Those are excellent ways to put Twitter to business use.

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