Great customer service in three tips and a story

Is your business synonymous with great service?

Some actions you can focus on today are:

• greet everyone who contacts your business
• pay attention to every customer who contacts you
• provide the little extras that are now mostly gone

small biz rural entrepreneurship customer service podcast audio

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About Becky McCray

Becky started Small Biz Survival in 2006 to share rural business and community building stories and ideas with other small town business people. She and her husband have a small cattle ranch and are lifelong entrepreneurs. Becky is an international speaker on small business and rural topics.

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