Success is built on failure and frustration

Thorns“Success is not built on success. It’s built on failure. It’s built on frustration. Sometimes its built on catastrophe.”
Sumner Redstone

Found at Freelance Folder, 7 Pieces of Timeless Business Wisdom (worth a read, all the way through)

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Photo: African thorns, by Becky McCray. 

A moderated Brag Basket

Each week, I open the Brag Basket. It's designed as a fun place for you to share your projects and accomplishments. But you can also cheer for other people, give shout outs, congratulate, and even give someone a well-deserved pat on the back.

The Brag Basket is open for everyone, whether from a small town, a big city, or anywhere in the world. (But it's true that I love small town brags!)

Will you put something in the Brag Basket this week? You can brag on a friend, your own project, yourself, others, anything! You don't need special permission, and you don't have to be from a small town. Just leave a comment right here. There's no deadline, so you can brag anytime during the weekend, and I'll open a fresh Brag Basket each Friday.

I apologize that right now, I'm moderating comments. So there will be some delay.  I hope to have this resolved before next week!

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From ideas to world changing

"ideas? easy. remembering them? harder. doing them? still harder. more than once? grueling. and world-changing."
Jon Swanson, via Twitter 

Photo by Jon Swanson, used by permission.

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Introduce Yourself - Caroline Jordan from tiny Waterford, Maine

If you're a rural small business person, I want you to introduce yourself. Our first proud rural entrepreneur is Caroline Jordan, from CashFlowRollerCoaster.com
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The sun peeks over Rice Hill shining into the bank of windows in my home office in Waterford, Maine (pop. 1450). My cats wander by and birds flit past the windows on their way to the bounty in the birdfeeders. The only sound is the tap-tap-tap of my keyboard as I write an article or a blog post. Later on today I’ll teach a class, work on a new product, and consult with a client by phone. Tomorrow may find me two hours away in Augusta, our state capitol, working on cash flow and startup issues with a client.

As a child, I dreamed of living in the woods and being a writer. Today I do live that dream. My office looks out over a little frog pond. In the spring, the frogs congregate there as soon as the frost is out of the ground. Each evening in my office during “frog season”, I hear them tuning up for an evening of singing and frivolity and I know it’s time to push back from my desk for the day. The singing and frivolity leads to the laying of copious amounts of frog eggs, cloudy and mysterious bundles of potential. The eggs give way to thousands of tadpoles whose progress through life I am able to follow each day when I take my “tadpole break.” I watch their little bodies change as they grow first legs and gradually lose their tails. Eventually, they travel on down stream to the big beaver pond and live out their frog lives, returning again the following spring in a grand circle of froggy life.

In winter, I see wild turkeys at my birdfeeders, consuming mass quantities of seeds and corn. They leave wandering tracks through the snow and startle easily when they see a face in the window. Deer, moose, coyotes and bears share the encircling forest. Living in the woods means that sometimes a grown woman can throw herself down in the snow to make snow angels without any human neighbors to see. And if they did see, well, I’ve decided they can chalk it up to the following explanation, “She writes.” That provides a great cover for a multitude of oddities. And here in Maine, we value our characters, those who don’t quite fit the mold. Those who wander a bit from the beaten path. And those who are “a little tetched in the head.”

Caroline Jordan has been called one of the foremost experts on small business cash flow and finances. She is the owner of The Jordan Result, a company that creates and provides real world, practical resources to help small business owners overcome cash flow problems, create sustainable businesses, and increase profits. She is the author Stop the Cash Flow Roller Coaster, I Want to Get Off! and Strength in Numbers.
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Rural small business people, want to introduce yourself? Send me up to 500 words and two photos, max. Tell us about your business, yourself, your small town. I'll share them on Wednesdays.

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How to file 1099s

For those of you who have contracted work out to other people, and who have paid those people $600 or more in the past year, now is the time to report that to the IRS and to remind the subcontractors that the payments they received are taxable. It is time to issue Form 1099 MISC.

There is a very nifty site, at FileTaxes.com, that will do the mailing to the recipients and the ultimate filing with the IRS. And all for a mere $3.79 per form--which is tax deductible since you are a business.


You enter the pertinent information:
  • your name,
  • your address,
  • your social security # (or employer's identification number),
  • recipient's name,
  • recipient's address,
  • recipient's social security #,
  • amount paid in Box 7 (Non-employee Compensation)
  • you also must enter an "account number" (not optional; you can make one up or use one you already have if you assign #'s to your subcontractors within your accounting system).
If you go into the site with the above listed information, you should be in and out a very, very short amount of time. And best of all? The site will send you an email verifying that your 1099's have been sent to the IRS.


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Review: Work The System could change everything

If one book could revolutionize your small business, it's Work The System, by Sam Carpenter.

(Want a quick preview? Read the guest post Carpenter shared with us, Five Common Mistakes People Make When Starting Up a Small Business and How to Steer Clear of Them.) 

In the book, Carpenter walks you through his method of turning your whole business into a system, and working that system. If you have employees, then it may be obvious to you that you need to systematize various processes to make them work without you there. If you are the only person in the business, you may not have realized that systematizing is the first step to breaking free of being "just you."

It's not exciting, and Carpenter takes his time, repeats himself, and generally tries to force his ideas into your head and into your gut. And, realistically, that's a good plan. Because the natural pattern will be to read this book, nod a lot, and then continue to screw things up. It's not that you can't figure out on your own everything he tells you. It's that you will never take time to figure it out and put it into a system without help.

So if you read the book, and actually work the system, you will change your business.

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Checklist for your business website

Every local business website needs to cover some basic information, but too often, we miss something basic.

I just searched for some local businesses, and found many that were missing essential info. It's easy to do, because you're too close. You think everyone will know, you assume they can figure it out. But it doesn't work that way. Lots of people don't know. Maybe they found you through search, or they recently moved to town, or they just never knew about you before.

So here's the checklist of basic info every small town business ought to include on their website.

    Everybody has a websiteAt the very top:
  • Full business name 
  • Business category, if it isn't stated in the name
    Get in contact:
  • Phone number
  • Email address 
  • Mailing address
    Location:
  • City and state
  • Street address
  • Map of your location, or link to an online map
    Come on in:
  • Business hours  
  • Bonus: picture of your business from the street
    Buy something:
  • Lines of business
  • Specific brand names
Take time to check your site. You might be surprised at what's missing.

And don't bury these essentials in small type, or hard to find locations. Make them big, bold, obvious, and maybe even repeat them. 

This article is part of the Small Biz 100, a series of 100 practical hands-on posts for small business people and solo entrepreneurs, whether in a small town, the big city, or in between. If you have questions you'd like us to address in this series, leave a comment or send us an email at becky@smallbizsurvival.com. This is a community project!

Photo by Becky McCray.

Small town restaurant ideas

Straight from my email, meet Benjamin M. Martin. He's looking for help with a small town restaurant:

I live in Clarendon, Arkansas, population 1,700 or so (yes, seventeen hundred, lol). It's in eastern rural Arkansas, commonly referred to as the Delta. The vast majority of people here are farmers and 'old school' where the fast food from McDonalds, Subway, etc just doesn't appeal to them and they aren't willing to drive 40 miles roundtrip to get any fast food. So, they're used to the home cooking such as grilled burgers, plate lunches, mashed potatoes, etc. Consuming healthy food is like asking them to sacrifice their first born.

Anyway, we have two very small sit down restaurants here that seat about 25-30 each. Both offering the small town food that is cooked on the grill like burgers, fried fish from the local river, chef salads, chicken fried steak, etc. There is also a small Tastee Freeze as many people have known them over the years. You just go up to the window and order, wait five minutes and you have it. There are no places to sit down or anything of the sort. It's named The Lions Den (after the local high school mascot) and been in existence since 1968. My grandfather originally built it and my father ran it for a few years before selling it. So that's where my interest in seeing it succeed comes from.

December 1st, it was bought by a couple my age (early 30's) and, just this week, they completely replaced the entire kitchen - a FIRST since it was built. Yes, it was waaay past time to do so. With the local rumor of a Subway coming to town, I want to get them to change some things and enhance their offerings so they don't panic and make some wrong decisions when Subway does open. The problem is, I'm just not sure which direction to go in and I'm just not sure how locals will be willing to change. So with that said, here are a few of my ideas that I'd like you to look over and see if any of them might work, in your opinion.

1) The Lions Den has been successful for 40 years now. Why change anything at all? Well, with all small towns in the Delta, population is dwindling and the economy is really affecting everyone. So what changes can be made?

2) Offer some healthy offerings. Since all sodas have a huge profit margin, perhaps offer various fruit Smoothies? The local teenagers and semi-heath conscience young adults would like this, I feel. Anything fruity seems to always sell.

3) Local advertising is a waste of money, in my opinion. Everyone knows of The Lions Den and it's in a prime location so any advertising would be pointless. The Chamber of Commerce is nothing but a political circle so those membership fees are pointless, as well.

4) There are no posted specials whatsoever. Like Sonic, perhaps offer a Brown Bag Special. Two cheeseburger, two fries and two sodas for 'x' bucks. There is a large wall next to one of the ordering windows where a large piece of plexiglass can be installed with a large menu of sorts behind it advertising just the specials. They can offer variations where they an offer 1 burger/fries and 1 chicken basket or something of the sort. Having 'numbered' specials works at every other fast food place in the world, so why wouldn't it work here?

5) Happy Hour. Back to Sonic, I know. They offer Happy Hour every day from 3pm-5pm where drinks are half off. Your cost of a drink from the soda fountain is about 8-10 cents so you're still making a huge profit even at half price.

6) Offering local flavor I'm not sure is possible other than continuing to offer the greasy burgers they've done for years, lol. This area is known for it's fish from the White River and the two cafes have that covered.

7) I'd love to see them give some sort of reward system for kids who make the honor roll or something of the sort. Maybe, if they bring their report card there, they get one free meal?

8) Gift cards. I think a great advertisement of "Don't let your child/grandchild go hungry this summer," would be fairly effective since the area kids are always roaming the streets during the summer. They'll head over to Grandmas for a free sandwich or something. By buying them a gift card, this is a gift that will last and not be thrown out in 30 days like the latest CD/DVD. The drawback to this is, without an electronic scanning system like McDonalds has, how do you regulate this? Do you have a special stamp or the owners signature to make them legit each time a kid redeems it? I'm just not sure how to go about doing this.

I think there are two main areas to look at here:
1) Can you get small-town, simple-minded, people to change the way they look at food and actually make healthy choices?
2) If so, what are some low-cost, high-profit items that can be offered on the menu?

Thanks for any help you can provide,
Benjamin M Martin

Me? I like the idea of a new specials board. Seems like a very low cost area to immediately make more sales.

What do you think?

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Brag Basket is for sharing

Each week, I open the Brag Basket. It's designed as a fun place for you to share your projects and accomplishments. But you can also cheer for other people, give shout outs, congratulate, and even give someone a well-deserved pat on the back.

The Brag Basket is open for everyone, whether from a small town, a big city, or anywhere in the world. (But it's true that I love small town brags!)

Will you put something in the Brag Basket this week? You can brag on a friend, your own project, yourself, others, anything! You don't need special permission, and you don't have to be from a small town. Just leave a comment right here. There's no deadline, so you can brag anytime during the weekend, and I'll open a fresh Brag Basket each Friday.

Hey, and by the way, I'd love to hear ideas for a new Brag Basket graphic or picture. What would you use for the brag basket image??

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okay coffee, great customer service.

I drink a lot of coffee. So when we saw the sign that said, "World's best coffee" at the Coldwater, Michigan exit from I-69, I decided that we had to stop later in the day. Nancy and I were going to her folks to return a computer that I had been working on. It's a 75-minute drive from our house. On the way home, I knew I would need coffee, it being the day after New Year's.

We found the Biggby coffee location in a strip mall. I drove through, asked for a short decaf. And we settled in for the next hour.

It wasn't the world's best coffee. In fact, it was pretty blah. (I know. Some people think all decaf is blah. But this? This wasn't among the world's best decafs.)

So I complained, nicely, on the company's website, at 11:39 Friday night. I hadn't spent much money. So it wasn't that. It's just that I assume that companies want to know when customers aren't impressed.

Here's what happened:
1. Monday morning at 8:08 am I got an email from Tom Butz, VP-Operations, an email that started with "Yikes!" He asked for more details, reiterated the company's desire to offer coffee better than the rest.

2. I replied with more details. He wrote back before 6:00am Tuesday morning, asking for my address.

3. On Tuesday I also heard from the operator of the local store, asking for details.

4. After I replied, she wrote back with more details, an apology, and hope that I find her when I come back.

5. 10 days later, I got a hand-addressed envelope.

6. It had a hand-written note, nice card, logo in the inside of the notecard.

7. It had 2 free beverage coupons. One to simply replace the drink I had, the other to give me another try.

8. I found the comment form by searching for the company name. The corporate site has a videoblog for the president. His blog links to the VP-O's personal blog.

Look at that list: five emails from two people at Biggby's. Two coupons. One handwritten note. Social media-enabled website. A corporate climate that says, "Yikes!" Clear conviction from both people that the coffee they serve stands out from the rest.

I haven't been back yet. I'm not going to drive out of my way for a free coffee. We will, however, be heading that way in a month or so. I'll find out how good the coffee is.

But if they care this much about one cup of coffee for one customer, I'm thinking it's worth a second try.

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Top rural small business trends

What will be the biggest trends for rural small businesses in 2009? Anita Campbell of Small Biz Trends asked me. I came up with 11 trends to consider.


I must admit that I didn't make up the phrase, "the Atwoods effect." That was my husband's idea for trend #6:

Many new residents will be of the gentleman-farmer type. They may only have half an acre, but to them it’s a spacious ranchette. They need all the farming and country accessories that go with a rural lifestyle. You can be the one who provides them.

Read all the Trends for Rural Small Businesses in 2009.

Deb Brown asked to reprint it in her local newspaper, and Anita Campbell was kind enough to allow it. That's just double cool. 

Let me know what trends you are watching for 2009.

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Backroads Business blog

Karen Wylie is writing a terrific new rural small business blog, Backroads Business. Karen is the owner of The Blue Ridge Soap Shed in the mountains of Western North Carolina.

She focuses on rural business, seasonal business and home business. Karen's just getting started, but it's well worth a look. Tell her I said hi!

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Filing your first tax return as a sole proprietor

If you've started a new business during the past year, you may be wondering how to file your first tax return as a sole proprietor. Here's the run-down for businesses in the USA.

How do you know if you're a sole proprietor? If you haven't incorporated, you are a sole proprietor. If you formed an LLC, you were supposed to declare whether you wanted it to be treated as a corporation or a sole proprietor. Still not sure? Time to check in with a professional. 

The Questions
The Schedule C tells you exactly what questions you'll need to answer. Even if someone else will be preparing your return, download a copy of the 2008 Schedule C and study it. That's how you figure out what numbers your tax preparer will need.

One of the first questions is your accounting method. Unless you have a good reason to be different, you are on the cash basis. That means you count transactions when they actually hit your hand. The alternative is accrual, where you count income as soon as you invoice the customer. This is another good question to discuss with a professional.

Part I for Income is pretty straight forward. In most cases, all your sales go in gross receipts.

Pay special attention to Part II where it lists Expenses. The categories are more broad than what you're likely tracking. For example, all the utilities are lumped together on Schedule C, even though you probably track phone expenses separate from internet access.

If these last three sections apply, they call for a bit of professional advice. If you sell goods, Part III walks through the cost of goods you sold during the year. Part IV is for vehicle expenses, if you drove some business miles last year. Part V covers oddball expenses that you didn't work into the existing categories in Part II.Our tax expert Glenna Mae Hendricks, E.A., strongly suggests you avoid creating new items for Part V. It's better to find a place in Part II that it fits than to invite extra scrutiny in Part V.

Records to collect
Besides providing your preparer with the totals, you'll want to be able to prove how you got them. That means documenting the transactions that add up to those totals. If you're using QuickBooks or another computer system, you can print out the transaction reports. If you used Glenna Mae's envelope accounting system, you already have the answers on your summary sheets. If you don't have a system, .... aren't you ready to get one going for this year?

This article is part of the Small Biz 100, a series of 100 practical hands-on posts for small business people and solo entrepreneurs, whether in a small town, the big city, or in between. If you have questions you'd like us to address in this series, leave a comment or send us an email at becky@smallbizsurvival.com. This is a community project!
 

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Success and failure are the hero and sidekick

Success and failure is like the hero and the sidekick, they are companions. @TiaParker via Twitter


@GlobalPatriot added, "And like the sidekick, failure is there to inspire success!"

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Welcome contributor Mark Hayward

I'm excited to announce a new contributor at Small Biz Survival, our friend Mark Hayward. We connected first on Twitter, and I've been impressed with his small business smarts. When he wrote the NO Cost (Six Step Small Business Social Media and Online Marketing Plan, I invited him to join us regularly. I'm glad I did.

Here's his bio:

Mark Hayward is a small business owner, entrepreneur and humanitarian.

He is an advocate of using blogging, social media and web innovation for supporting small business growth and non-profit success. He uses these tools for cost effective marketing, brand/organization awareness raising, and for building meaningful collaborative partnerships.


Most recently he created, launched and co-founded the non-profit organization, Train for Humanity, which relies solely on social media (Web, blogging, Twitter, etc) to help raise awareness and funds for those who have been affected by genocide or civil war.

Mark lives in the Caribbean on Culebra Island (off the east coast of Puerto Rico) where he owns the Palmetto Guesthouse and you can follow him on Twitter @mark_hayward.


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What does the brag basket look like?

Each week, I open the Brag Basket. It's designed as a fun place for you to share your projects and accomplishments. But you can also cheer for other people, give shout outs, congratulate, and even give someone a well-deserved pat on the back.

The Brag Basket is open for everyone, whether from a small town, a big city, or anywhere in the world. (But it's true that I love small town brags!)

Will you put something in the Brag Basket this week? You can brag on a friend, your own project, yourself, others, anything! You don't need special permission, and you don't have to be from a small town. Just leave a comment right here. There's no deadline, so you can brag anytime during the weekend, and I'll open a fresh Brag Basket each Friday.

Hey, and by the way, I'd love to hear ideas for a new Brag Basket graphic or picture. What would you use for the brag basket image?? 

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There is always something

By Jon Swanson

We have a local mechanic. He's a nice guy. We've talked often over the last few years, more often than I would like some months.

He does the work. He's nearby. He's friendly. But almost every time there is work to be done...I have to go back. Something is missed. A bill is incorrect, one direction or the other. There is a drip of fluid from not wiping off the frame after an oil change.

And there is always an explanation, but there is always something.

Most recently it was to fix a transmission fluid leak. He'd replaced the radiator, hoses, and a major gasket. It was a large and expensive bill. But then I noticed the puddle of fluid.

I thought it was a small leak, a pint or two. It took 3 quarts to fill it. The problem, he said, was that the radiator came with a loose fitting. "which they sometimes do."

We were glad we had stopped before taking another trip, and having our radiator ruined. But the nearness of the major failure made me think about what he can do.

1. If you know there may be a problem with a product sometimes, check it every time. And then tell me what you averted rather than having to explain it later.

2. Double-check your work. If there are things to be tightened, tighten them. If there are possibilities of typos, check for them. If the water might spill from the flower arrangement, make sure it can't.

3. Take the extra five minutes. Even if this is a rush job or it's the end of the day, take five more minutes to think.

4. A couple days after the repairs, call me to see how things are. It can't hurt, it might help.

I'm coming to you out of loyalty. There are chains, there are others, but I come to you. But if you always have to make an excuse...I might, too.


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Jon Swanson is your customer, presenting every day perspectives in a new way. Jon also writes at Levite Chronicles

Photo by Jon Swanson, used by permission.

The 6 Most Important Things

6 most important things
What are the six most important things you are going to do today? Do you have a plan? Did you write it down?

You've probably heard this story before, but I think it's worth my re-telling it.

Back in the early 1900's, Charles Schwab was the head of the Bethlehem Steel Corporation. Consultant Ivy Lee offered to increase the productivity of Schwab's people, and he would let Schwab decide what the results were worth. Schwab agreed.

Lee taught each executive to sit down at the end of each day, and create a list. The list must contain only the six most important things to be completed the next day. Each morning, they should start the day by working on the first item on that list, and not move on until it is completed.

After a few months of seeing results, Schwab sent a check to Lee for $25,000. That's about $500,000 in today's dollars.
Lessons: 
  • Not thirty-six things. Not urgent things. The Six Most Important Things.
  • Each "thing" is not an entire project, but is a do-able task.  
  • At the end of the day. Not in the frantic scramble at the beginning of the day .
  • Daily. Every day. Every day. 

The Mary Kay organization believes in this enough that they make space for it at the top of their consultant date books.

It's a good habit to develop, and one I want to redevelop. I think I'll go add it to my Joe's Goals list. 


This article is part of the Small Biz 100, a series of 100 practical hands-on posts for small business people and solo entrepreneurs, whether in a small town, the big city, or in between. If you have questions you'd like us to address in this series, leave a comment or send us an email at becky@smallbizsurvival.com. Get the whole series by subscribing to Small Biz Survival.

Photo by Becky McCray.
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Does this still come up?

I saw this warning poster in a Dallas restaurant yesterday.
Forced Labor is a crime under Texas law

My husband asked, "Does this still come up?" Yes, unfortunately, it still does. Right now, about 27 million worldwide people are forced laborers, slaves. Really. Sad, isn't it? It's so common, the State of Texas printed posters about it.

Diana Scimone works all the time trying to build awareness of modern slavery and to end it. She invited me to participate in National Human Trafficking and Modern Slavery Awareness Day. I wasn't sure I had much to add. But once I was thinking about it, I saw this poster. How many times have a ignored similar signs?

That's how awareness building works; it makes you notice things.

To notice what Born to Fly International is doing to stop child trafficking and slavery, visit www.born2fly.org.


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Get inspired by the Brag Basket

Each week, I open the Brag Basket. It's designed as a fun place for you to share your projects and accomplishments. But you can also cheer for other people, give shout outs, congratulate, and even give someone a well-deserved pat on the back.

The Brag Basket is open for everyone, whether from a small town, a big city, or anywhere in the world. (But it's true that I love small town brags!)

Will you put something in the Brag Basket this week? You can brag on a friend, your own project, yourself, others, anything! You don't need special permission, and you don't have to be from a small town. Just leave a comment right here. There's no deadline, so you can brag anytime during the weekend, and I'll open a fresh Brag Basket each Friday.

My brag for this week is that Dane Carlson has started his own weekly Readers' Brag Basket! How cool!

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Top 100 Blogs For Small-Business Cost Cutting Inspiration

Web Design Schools Guide WebPreneur Blog has put together a list they've called the Top 100 Blogs for Small-Business Cost Cutting Inspiration. It includes some terrific resources on general finance, accounting, frugality, startup, and cost management. They included us as "inspiration," but don't let that stop you.

Some good stuff there. Add some new resources to your study list. 

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No questions asked

By Jon Swanson


We were out for dinner with eighty of our closest friends. The server spilled on Nancy's coat, the cream sauce from the stuffed mushrooms. She immediately got her manager. James came over. Apologized clearly and specifically.  He told us to get it cleaned, laughed with others at our table who asked for a free meal for all of us. 

An hour later as we were walking out, he remembered Nancy's name after hearing it once. He repeated the "get it cleaned" request.

The restaurant is on the other side of town and though we got the coat cleaned immediately, it was three weeks before I got back. I walked into the restaurant before they started serving. There was a hostess at the desk who asked if she could help. James wasn't there, she said, but Ken was. She called him over.

His response was immediate. He took the receipt. He looked right at me. His only question?  "Did it come clean?" He went to the till, rounded  up to the nearest dollar. He even touched my arm as he said goodbye.

There are a couple significant lessons:

1. The training in service permeated the restaurant. All four people I talked with--server, two managers, and hostess--were about making us welcome with banter and care. The touch on the arm was trained, I know, but he did it. The eye contact from both managers, the ability to remember Nancy's name, the unquestioning payment all make a seamless experience.

2. The response was measured.
They didn't give free meals. They didn't make a scene. They paid for the cleaning. If it hadn't worked, they would have replaced the coat, I am sure. But the offer matched the error. Would I have liked a free meal? Sure. But it's a business. The gracious responses made the payment adequate.

It doesn't need to cost a lot to provide this kind of service and problem recovery. Not in money, anyway. It just takes consistent caring people.

Like you.

--------------------------
Jon Swanson is your customer, presenting every day perspectives in a new way. Jon also writes at Levite Chronicles

Photo by Jon Swanson, used by permission. 

Make good on new goals this year

Did you set some new goals this year? Maybe you picked out three words. How are you tracking your progress?

The best way is something visual, satisfying, daily, and reinforcing. I'm going back to using Joe's Goals. Ultra simple. Free.

List your big "I want to make progress on this every day" goals and habits. It's so satisfying to click to add a check mark.

Have a habit you're breaking? Make a negative goal.

And that's way more explanation than it needs. Go try it.

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How we formed our own Business Advisers Group

It all started at SOBCon08. I met, in person, some online friends and made some new ones. After that conference, I started contacting a few people, drawing them in for a very business minded group. I was looking for people that were approximately my peers, not way ahead or way behind in knowledge. Everyone had to be unanimously approved by the other members, so we could start with a cohesive group.

We have five members; me, plus:
So we are an interesting group, with some commonalities and some differences.

In our first discussions, we set a scope and mission for the board.
"Focus on helping each other grow our biz by providing honest and open feedback and advice." 
We didn't try to polish this up too much; just to set down our thoughts. Our bullet list of our purpose was:
  • Advise
  • Encourage
  • Review
  • Idea Farm
  • Biz Plan Critique
  • Integrity in business ethics
  • Feedback and Advice
Each month, we meet via Skype, voice only. I think video would be too distracting, as we try to focus on person at a time. We talk about what's going on in the last month, and where we are headed. We check our accountability items from the last month, and add new ones in a shared Google Doc.

We've met since June 2008. We've bounced around ideas, gained perspective, and been reminded to think big picture. Sometimes, we don't like the advice we're given, but we always seem to benefit from it. Sometimes we share a breakthrough. We have our ups and downs, and having the group helps to deal with it.

You can do the same with a group of your peers. 
You can also make great connections at SOBCon 09.


This article is part of the Small Biz 100, a series of 100 practical hands-on posts for small business people and solo entrepreneurs, whether in a small town, the big city, or in between. If you have questions you'd like us to address in this series, leave a comment or send us an email at becky@smallbizsurvival.com. Get the whole series by subscribing to Small Biz Survival.

What do people remember about your business

DinnerMelyn Johnson, Oklahoma Tourism Department, said this of women travelers:
What do women always remember? Whether the bathroom was clean, and whether the food was good.

I think it applies to all of us. Are we taking care of the basics?

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Photo by Becky McCray.

Put your goals in the Brag Basket

Each week, I open the Brag Basket. It's designed as a fun place for you to share your projects and accomplishments. But you can also cheer for other people, give shout outs, congratulate, and even give someone a well-deserved pat on the back.

As we launch into a new year, why not put your goals in the Brag Basket?

The Brag Basket is open for everyone, whether from a small town, a big city, or anywhere in the world. (But it's true that I love small town brags!)

Will you put something in the Brag Basket this week? You can brag on a friend, your own project, yourself, others, anything! You don't need special permission, and you don't have to be from a small town. Just leave a comment right here. There's no deadline, so you can brag anytime during the weekend, and I'll open a fresh Brag Basket each Friday.

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1st of January

If you chose the standard mileage rate to deduct your vehicle expenses for your business use, NOW--right now--is the time to record your odometer reading.

You will want to have total miles driven for the year and miles driven for business purposes. Business miles will, of course, come from your record of business usage of your vehicle.

2008 Standard Mileage Rate for business use is $0.505 (that is 50.5 cents) deduction per business mile driven.


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